fill77 is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you hold under Philippine law.
fill77 ("we," "us," "our") operates the online casino and sports betting platform accessible at fill77.vip (the "Platform") under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). As a PAGCOR-regulated operator, fill77 is subject to both gaming regulations and the data privacy obligations imposed by the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR).
This Privacy Policy describes the types of personal information fill77 collects from players and website visitors, the lawful bases upon which such collection and processing rests, how fill77 uses and discloses that information, and the rights available to data subjects under Philippine law. By registering on or continuing to use the fill77 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read alongside fill77's Terms & Conditions, which govern the overall use of the Platform. In the event of any inconsistency between this Privacy Policy and the Terms & Conditions on a data privacy matter, this Privacy Policy shall prevail.
For the purposes of the Data Privacy Act of 2012 and its IRR, fill77 acts as the Personal Information Controller (PIC) in respect of all personal data collected through the Platform. fill77 determines the purposes for which, and the manner in which, personal data is processed, and is responsible for ensuring that such processing complies with applicable Philippine data privacy law.
fill77 has appointed a Data Protection Officer (DPO) as required under Section 21 of the DPA. The DPO is responsible for overseeing fill77's compliance with data privacy obligations, handling data subject requests, and serving as the primary point of contact for the National Privacy Commission. The DPO may be contacted through the support channels listed in Section 14 of this Policy.
fill77 collects personal data in connection with account registration, KYC verification, payment processing, gameplay, customer support, and technical operation of the Platform. The categories of personal data collected are set out below:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Account Data | Philippine mobile number, password (hashed), date of birth, account preferences | Registration |
| Identity / KYC Data | Full legal name, government ID type and number (PhilSys, UMID, Passport, LTO License), ID images, selfie photograph, date and place of birth | KYC verification (prior to first withdrawal) |
| Financial Data | GCash number, Maya account details, bank account numbers (BPI, BDO, Metrobank, UnionBank), transaction history, deposit and withdrawal amounts | Deposits & withdrawals |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, feedback submissions | Any support or feedback interaction |
| Responsible Gaming Data | Self-imposed deposit limits, session time settings, self-exclusion requests and durations, cooling-off period records | Player-activated responsible gaming tools |
fill77 processes personal data only where a lawful basis for doing so exists under the Data Privacy Act of 2012 and its IRR. The applicable bases and corresponding purposes are as follows:
fill77 uses the personal data it collects for the following specific purposes:
fill77 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data is disclosed only in the following circumstances:
fill77 engages third-party service providers who process personal data on our behalf as Personal Information Processors (PIPs) under written data processing agreements. These providers include: payment processing partners (GCash/GXI, PayMaya/Voyager, InstaPay network banks), KYC verification technology providers, cloud infrastructure and hosting services, SMS gateway providers, fraud detection and cybersecurity vendors, and customer support platform operators. All PIPs are contractually required to process personal data only as instructed by fill77 and in compliance with the DPA.
Certain game studios and content providers (including but not limited to JILI, Pragmatic Play, PG Soft, and Evolution Gaming) may receive limited technical session data required to deliver their games to authenticated fill77 players. Such sharing is restricted to data technically necessary for game delivery and is governed by applicable data sharing agreements.
fill77 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where disclosure is required by law, regulatory instruction, or valid legal process. fill77 will notify affected Players of such disclosure where permitted to do so by applicable law and where notification would not compromise a regulatory investigation.
In the event of a merger, acquisition, restructuring, or sale of all or part of fill77's business, personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations being imposed on the recipient and notification to affected Players.
fill77 retains personal data for the period necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR regulation. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and KYC records | 5 years from account closure | AMLA regulatory requirement |
| Financial transaction records | 5 years from transaction date | AMLA and PAGCOR audit obligations |
| Communications and support records | 3 years from interaction date | Legitimate interest (dispute resolution) |
| Responsible gaming records | Duration of exclusion plus 3 years | PAGCOR responsible gaming standards |
| Session and technical logs | 12 months from collection | Security and fraud prevention |
| Marketing consent records | Until withdrawal of consent plus 1 year | DPA compliance and audit trail |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
fill77 implements organisational, technical, and physical security measures designed to protect personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. The following measures are in place:
fill77 uses cookies and similar tracking technologies (collectively "Cookies") on the Platform. Cookies are small data files placed on your device when you access a website. fill77 uses the following categories of Cookies:
fill77 does not use third-party advertising Cookies or permit ad network tracking on the Platform. You may manage Cookie preferences through your browser settings, though disabling strictly necessary Cookies will impair Platform functionality including the ability to remain logged in.
If you have reason to believe that a person under the age of 21 has registered on or accessed the fill77 Platform, please contact fill77's Data Protection Officer immediately using the details provided in Section 14. fill77 takes all reports of suspected underage access seriously and will investigate promptly.
Under Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by fill77:
Request confirmation of whether fill77 holds personal data about you, and obtain a copy of that data, including information on its source, purpose, and recipients.
Request correction of inaccurate or incomplete personal data held about you in fill77's records, including account details and KYC information.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal or regulatory retention obligations.
Object to processing of your personal data based on legitimate interest or for direct marketing purposes. Where objection to marketing is made, processing for that purpose will cease immediately.
Request suspension of processing of your personal data while the accuracy of the data or the lawfulness of its processing is under dispute.
Receive a copy of your personal data in a structured, commonly used, machine-readable format, and transmit that data to another Personal Information Controller where technically feasible.
Seek compensation for damages suffered as a result of fill77's inaccurate, incomplete, outdated, false, or unlawfully obtained processing of your personal data.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe fill77 has processed your personal data in violation of the Data Privacy Act of 2012.
To exercise any of the rights listed above, please submit a written request to fill77's Data Protection Officer using the contact information provided in Section 14. fill77 will respond to all data subject requests within 15 business days of receipt, as required under the DPA IRR. Requests may be subject to identity verification before processing to protect against unauthorised access to personal data.
Certain personal data processed by fill77 may be transferred to, stored in, or processed by service providers located outside the Republic of the Philippines — for example, cloud infrastructure providers or game studio technology partners with servers in other countries. Where such transfers occur, fill77 ensures that adequate safeguards are in place to protect your personal data, including contractual clauses that impose equivalent data protection standards on overseas recipients.
fill77 does not transfer personal data to jurisdictions that do not offer adequate data protection standards comparable to the Data Privacy Act of 2012 without implementing supplementary safeguards. All cross-border data transfers are conducted in compliance with Section 21 of the DPA and the relevant NPC advisory opinions on offshore processing.
fill77 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable Philippine law, PAGCOR regulatory requirements, NPC guidance, or fill77's data processing practices. Material changes to this Policy will be notified to registered Players via SMS to the registered Philippine mobile number at least 7 days prior to the effective date of such changes, except where immediate amendment is required by legal obligation.
The "Last Updated" date displayed at the top of this Policy reflects the date of the most recent revision. Continued use of the fill77 Platform after the effective date of a revised Privacy Policy constitutes acceptance of the revised terms. Players who do not agree with amendments to this Policy may request Account closure as described in fill77's Terms & Conditions.
For any query, concern, or request relating to this Privacy Policy or to fill77's handling of your personal data — including the exercise of any data subject right under the DPA — please contact fill77's Data Protection Officer through the following channels:
fill77 aims to acknowledge all privacy requests within 2 business days and to respond substantively within 15 business days of receipt. Complex requests requiring extended processing time will be notified to the requesting Player within the initial acknowledgement.
If you are not satisfied with fill77's response to a data privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on filing a complaint with the NPC is available through official Philippine government channels.
These aren't aspirational statements — they're built-in platform features and operational standards that apply to every fill77 player every day.
Now that you know how fill77 handles your data, explore what the platform has to offer. 800+ games, GCash payments, live casino, and 24/7 Filipino support. For players aged 21 and above.